Privacy Policy - One Fleet Truck

1. Introduction

At One Fleet Truck ("Company," "we," "our," "us"), we respect your privacy and are committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit the website thescout.net (our "Website") or use our transportation and logistics services (collectively, our "Services"), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website or Services. By accessing or using our Website or Services, you agree to this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect several types of information from and about users of our Website and Services, including:

Contact information, such as name, postal address, email address, and telephone number;
Business information, such as company name, job title, and industry;
Financial information, such as payment method and billing details;
Shipping information, such as origin, destination, cargo description, and special handling requirements;
Account information, such as username and password;
Information about your internet connection, the equipment you use to access our Website, and usage details.

2.2 How We Collect Information

We collect this information:

Directly from you when you provide it to us, such as when you create an account, request a quote, book a shipment, or contact us;
Automatically as you navigate through the Website, using cookies and other tracking technologies;
From third parties, such as business partners or service providers.

3. How We Use Your Information

We may use information that we collect about you or that you provide to us:

To provide, maintain, and improve our Services;
To process transactions and send related information, including confirmations, invoices, and shipping updates;
To fulfill any other purpose for which you provide it;
To provide customer support and respond to your requests, comments, or questions;
To notify you about changes to our Website or Services;
To monitor and analyze trends, usage, and activities in connection with our Services;
To detect, prevent, and address fraud, security breaches, and other harmful activity;
To comply with our legal obligations and enforce our Terms of Service;
In any other way we may describe when you provide the information;
For any other purpose with your consent.

4. Information Sharing and Disclosure

We may disclose personal information that we collect or you provide as described in this Privacy Policy:

To our subsidiaries and affiliates;
To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them;
To fulfill the purpose for which you provide it;
For any other purpose disclosed by us when you provide the information;
With your consent;
To comply with any court order, law, or legal process, including to respond to any government or regulatory request;
To enforce or apply our Terms of Service and other agreements, including for billing and collection purposes;
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of One Fleet Truck, our customers, or others.

4.1 Service Providers

We may share your information with third-party service providers who help us provide, improve, and promote our Services, including:

Payment processors to process transactions;
Transportation providers to fulfill shipments;
Analytics providers to help us understand how users interact with our Website;
Email service providers to send communications;
Customer relationship management platforms to manage client interactions;
Cloud storage providers to store our data securely.

5. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

6. Cookies and Tracking Technologies

We and our third-party service providers may use cookies, web beacons, and other tracking technologies to collect information about your browsing activities on our Website. We use this information to improve your browsing experience, analyze usage patterns, tailor the Website to your interests, and provide targeted advertisements.

Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Website.

7. Children's Privacy

Our Website and Services are not intended for children under 18 years of age. No one under age 18 may provide any information to or on the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information.

8. Your Choices and Rights

8.1 Account Information

You can review and update your account information by logging into your account. If you would like to delete your account, please contact us using the information provided in the "Contact Us" section below.

8.2 Marketing Communications

You can opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional communications, such as those about your account, our ongoing business relations, or information about your shipments.

8.3 Your Rights Under Privacy Laws

Depending on your location, you may have certain rights regarding your personal information, such as:

The right to access the personal information we hold about you;
The right to request correction of inaccurate personal information;
The right to request deletion of your personal information;
The right to object to processing of your personal information;
The right to request restriction of processing of your personal information;
The right to data portability;
The right to withdraw consent.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

9. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We may retain some information for a reasonable period after you stop using our Services for backup, archival, fraud prevention, legal compliance, or audit purposes.

10. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are a resident. These countries may have data protection laws that are different from the laws of your country. Specifically, our Website servers are located in the United States. By providing your information to us, you consent to the transfer to, and processing of your information in, the United States and other countries as described in this Privacy Policy.

11. Third-Party Services

Our Website may contain links to other websites, products, or services that we do not own or operate. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information to them.

12. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes to how we treat our users' personal information, we will notify you by email to the email address specified in your account and/or through a notice on the Website. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Privacy Policy to check for any changes.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

One Fleet Truck
Attn: Privacy Officer
123 Logistics Way
Portland, OR 97205
United States
Email: [email protected]
Phone: +1 (555) 123-4567